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Managing a crisis: preparedness, transparency, immediacy, responsiveness

Managing a crisis: preparedness, transparency, immediacy, responsiveness

by Ilan Cooley | Feb 2, 2021 | Communications, Events, Music Industry, Sponsorship

The first time I talked about crisis management at a marketing conference, someone came up to me at the end and said it wasn’t what they were expecting. When I smiled and raised an eyebrow, they said, “I thought you were going to talk about someone’s sign falling...

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